Use Helm

Expert support for your website or app—right when you need it.

Helm helps teams keep their sites secure, working, and evolving—without the stress.

Struggling to keep your website on course?

Like any well-used vessel, your website needs regular upkeep—security updates, bug fixes, performance tuning. It's easy to drift off course.

Helm helps you navigate the day-to-day—keeping your site steady, secure, and ready for the journey ahead.

Who do we work with?

Helm partners with teams that need a steady hand at the wheel when it comes to their website or application. That might mean stepping in during a staffing change, or helping a small crew stay on course when time and capacity are tight.

We're often called aboard when there's a growing backlog of updates, unclear ownership, or rough waters caused by lingering bugs and unexpected downtime. We help chart a clear course, prioritize what matters, and keep your digital presence shipshape.

Whether you need help patching leaks, navigating upgrades, or planning for what's ahead, Helm is here to support your team—not replace it. We work alongside you to make sure your site stays responsive, and ready for the next leg of the journey.

Here's how Helm can help your team

We work alongside small teams to keep their websites secure, stable, and moving forward—so nothing drifts off course.

Your website feels outdated and lacks the features your users need.
Helm designs and builds thoughtful improvements to keep your site fresh, useful, and aligned with your goals.
Updates feel risky—and one wrong change can send things overboard.
Helm manages upgrades with care, ensuring smooth sailing with minimal disruptions.
Updates feel risky—and one wrong change can send things overboard.
Helm manages upgrades with care, ensuring smooth sailing with minimal disruptions.
Updates feel risky—and one wrong change can send things overboard.
Helm manages upgrades with care, ensuring smooth sailing with minimal disruptions.
Updates feel risky—and one wrong change can send things overboard.
Helm manages upgrades with care, ensuring smooth sailing with minimal disruptions.
Updates feel risky—and one wrong change can send things overboard.
Helm manages upgrades with care, ensuring smooth sailing with minimal disruptions.

Helm offers simple, predictable pricing

One flat monthly fee covers everything—support, updates, and improvements—so you're never caught off guard. We bill you quarterly, so you can plan ahead and budget with confidence.

Starter

For teams that just need a reliable first mate to keep things afloat.

  • → 10 hours per month
  • → $180 per hour
  • → Weekly check-ins with your team
  • → Monthly status reports from your team
$5,400 per quarter
Sign up for Starter

A Little More

For teams that want to move steadily forward—with a bit of extra wind in the sails.

  • → 30 hours per month
  • → $160 per hour
  • → Weekly check-ins with your team
  • → Monthly status reports from your team
$9,600 per quarter
Sign up for A Little More

Ducks in a Row

For teams that want to stay proactive, tidy the backlog, and chart what's next.

  • 50 hours per month
  • $150 per hour
  • Weekly check-ins with your team
  • Weekly status reports from your team
$18,000 per quarter
Sign up for Ducks in a Row

Full Steam Ahead

For teams running at full speed and ready for ongoing improvements, big and small.

  • → 100 hours per month
  • → $140 per hour
  • → Optional daily standups with your team
  • → Weekly check-ins with your team
  • → Monthly status reports from your team
$42,000 per quarter
Sign up for Full Steam Ahead

Every Helm plan includes

  • Dedicated point of contact to help you navigate the waters
  • Priority support from senior developers familiar with your stack
  • Security updates and monitoring to keep your site protected and compliant
  • Bug fixes and troubleshooting—no more guessing who to call when something breaks
  • Performance tuning to keep things loading fast and functioning smoothly
  • Ongoing improvements based on your priorities and pain points
  • Version upgrades handled carefully to avoid breaking things mid-voyage
  • Proactive site reviews so we can spot issues before they turn into emergencies
  • Clear communication with updates, estimates, and real timelines
  • No ticket limits—as long as it's in your hours, it's on deck
  • A partner who knows your site (not a rotating cast of strangers)

Not sure what plan's right for you?

Every team is different. If you're not sure how much support you need—or just want to talk it through—we're happy to help. We'll learn about your setup, talk through your goals, and help you find the right fit—no pressure, no sales pitch.

Schedule a time to talk

What We Need From You ... and what to expect

Great partnerships go both ways. To keep things running smoothly, here's what we ask from your team—and where the boundaries of the Helm program are.

What We'll Need From You

  • A clear point of contact to help prioritize work and make decisions.
  • Timely responses to questions, approvals, and access requests—we move faster when we're not stuck waiting.
  • Access to relevant tools and systems, like hosting, source code, or analytics platforms.
  • Visibility into your goals, so we can align our work with what matters most.
  • Open communication, early and often. We'll be transparent with you, and we ask the same in return.

What's Included

  • Ongoing support for websites built with Drupal
  • Bug fixes, module and core upgrades, performance tuning, and security updates
  • New feature development, based on the hours in your plan
  • Proactive site reviews with clear recommendations
  • SEO and AIEO audits to strengthen visibility and search performance
  • Accessibility audits and remediation to keep your site compliant and inclusive
  • Transparent communication and task tracking in Basecamp

Still have questions?

We're happy to talk through your needs and help you figure out if Helm is the right fit for your team.

Schedule a time to talk